Lavish Lifestyles Concierge – Privacy Policy

Effective Date: August 7, 2025

At Lavish Lifestyles Concierge (including Curated by Cynika), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you engage with our services, websites, and experiences.

By using our website or services, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information when you interact with us:

  • Personal Information You Provide:

    • Name, email address, phone number, mailing address

    • Passport information (e.g., passport number, issuing country, expiration date)

    • Demographics (e.g., date of birth, gender)

    • Payment details (processed securely by third-party payment providers)

    • Travel preferences and past travel history

    • Emergency contact information (to ensure your safety while traveling)

  • Information from Other Sources:
    We may receive information from partners such as hotels, airlines, or marketing providers (e.g., Google Analytics, social media platforms).

  • Automatic Information:
    When you visit our website, we may collect data such as device type, IP address, browser information, and activity through cookies and other tracking technology.

2. How We Use Your Information

We use your information to:

  • Process bookings and provide travel services

  • Communicate with you about reservations, confirmations, and updates

  • Respond to inquiries and provide customer support

  • Share trip details, itineraries, or service updates

  • Send tailored recommendations, newsletters, and promotions (with opt-out options)

  • Improve our website, experiences, and services

  • Comply with legal obligations and protect our business and travelers

Note: You will always receive essential communications related to your bookings, even if you unsubscribe from marketing emails.

3. Sharing of Information

We do not sell your personal data to third parties for their independent marketing.

We may share your information with:

  • Service Providers & Partners: hotels, airlines, local guides, transport providers, and other partners who deliver services as part of your trip.

  • Vendors & Consultants: payment processors, IT and hosting providers, analytics platforms, and marketing providers who assist us in operating our business.

  • Legal Requirements: when required to comply with law, regulation, or court order.

  • Business Transfers: in the event of a merger, acquisition, or sale of company assets.

4. Cookies & Tracking Technology

Our website uses cookies to improve your browsing experience and understand how visitors use our site. You can adjust your browser settings to refuse or limit cookies, but this may affect certain website features.

5. Your Choices & Preferences

  • Marketing Emails: You can unsubscribe at any time by clicking the “unsubscribe” link in our emails.

  • Cookies: You may disable cookies through your browser, though some features may not function properly.

  • Surveys: From time to time, we may invite you to participate in optional surveys to improve our services.

6. Data Retention

We retain your personal information only as long as necessary to provide services, meet legal obligations, or for legitimate business purposes. When no longer needed, we will securely delete or anonymize your data.

7. Data Security

We use reasonable technical and organizational safeguards to protect your information. However, no system is completely secure. We encourage you to also use secure networks and protect your own account details.

8. Children’s Privacy

Our services are designed for adults. We do not knowingly collect information from anyone under 18 without parental or guardian consent. If we discover such information has been collected, we will delete it promptly.

9. International Travelers

Our servers are located in the United States. If you are accessing our services from outside the U.S., your data may be transferred to and processed in the U.S. Regardless of location, your information will always be handled in accordance with this Privacy Policy.

10. Your Rights

Depending on your location, you may have rights under privacy laws such as the California Consumer Privacy Act (CCPA) or General Data Protection Regulation (GDPR), including the right to:

  • Access and obtain a copy of your personal information

  • Request corrections or updates to your data

  • Request deletion of your information (subject to certain exceptions)

  • Restrict or object to processing in certain cases

  • Withdraw consent where consent has been provided

To exercise these rights, please contact us at inquiries@lavishlifestylesla.com

11. Updates to This Policy

We may update this Privacy Policy from time to time. If significant changes are made, we will update the date at the top of this page and may also notify you by email or on our website.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Lavish Lifestyles Concierge
📧 Email: inquiries@lavishlifestylesla.com